At times, Assistance Dog Handler’s who are with other Organisations seek to leave and join other Organisations. Canine Essentials is dedicated to preserving our reputation within the industry in this instance. As such Canine Essentials maintains strict policies in this regard. Policy 1.3 “Ethical Business Structure” states:
Canine Essentials values its reputation, and at times are approached by clients to work in tandem with other Canine Behaviourist’s / Trainer’s either in South Australia or in other states.
Canine Essentials sees this as a valuable opportunity to network and share ideas. More often than not this is in the training of Assistance / Service Dogs.
Once the client has submitted an Expression of Interest form in the Canine Essentials Owner Trained Assistance Dog Program that is approved, the Canine Behaviourist / Trainer the client is working with will be contacted by the Director of Canine Essentials to ensure there is no conflict of interest and to assure the Canine Behaviourist / Trainer there is a non-compete in place.
Canine Essentials will reserve the right to terminate the services of the client if the original Canine Behaviourist / Trainer of the client chooses not work in a symbiotic manner with Canine Essentials as this would be against the Value System and Ethics of Canine Essentials and be seen to be “poaching” business away from other Canine Behaviourist’s / Trainer’s. This is clearly not our intent.
Similarly this is also exemplified in Canine Essentials Policy 2.5 “Equal Opportunity & Freedom of Association”” which states:
Canine Essentials abides by the Australian Equal Opportunity Act (1984); whereby “Equal opportunity is a stipulation that all people should be treated similarly, unhampered by artificial barriers or prejudices or preferences” (Government of South Australia 1984). This is interpreted to be that clients of Canine Essentials are encouraged to be members or consumers of other canine services and will not be disadvantaged in any way by Canine Essentials.
Likewise, the Australian Charter of Human Rights (Victorian Equal Opportunity & Equal Rights Commission 2017) allows Australians the right to have “freedom of association”. As such, it our clients’ right to be a member of whichever organisation they choose and also, be a member of many organisations in the same field should they choose to be.
Note: In this current climate, Canine Essentials believes that clients that utilise Assistance Dogs in their day-to-day life should consider (if they are financially able to do so), be a member of at least two organisations. In this way, clients can have multiple advocates if they require, get the benefit of two Public Standard Assessments – independently assessed by two trained professionals, and, be able to receive different forms of education and advice that they can utilise when training their dog.
For purposes such as this, it is important to consider that Canine Essentials chooses to be treated as an organisation for the purposes of the Privacy Act and therefore subject to the Australian Privacy Principles and any relevant APP code. Proudly, Canine Essentials has “opted in” and our Privacy Policy conforms to the Australian Government’s requirements. This signifies that Canine Essentials, as a small business, is making a public commitment to good privacy practice. You can find Canine Essentials Pty. Ltd. listed under the Australian Government’s Office of the Australian Information Commissioner Opt-In Register here.
If you have decided to leave an Organisation and contact Canine Essentials to join, the Canine Essentials Board of Directors must give your request careful consideration in order to comply with the above Policies (this is strictly confidential). If you feel more comfortable doing so, prior to discussing your needs, a Confidentiality Contract may be entered into. However, ideally, Canine Essentials would prefer to see if we could negotiate to alleviate the discord between you and your Organisation to hopefully (if possible) ensure there is no ill will between any parties.
If this is simply not feasible, Canine Essentials may ask you to sign a Statutory Declaration asking you to outline the reasons you are leaving the Organisation and the reasons why you wish to join Canine Essentials. If the Board of Directors is satisfied with the reasons provided and that there is no possibility of conciliation with the previous Organisation, permission to submit an Expression of Interest to enter the Owner-Trained Assistance Dog Program may be granted.
It will depend at what stage you were in the previous Organisation as to which pathway you would take with Canine Essentials. Please see Fees Tab “Moving from another Organisation” for a brief overview. A full overview of the Owner-Trained Assistance Dog Program is available here.